Description: 4-Pack Professionalism consists of 4 continuing education topics focused on professionalism.
Each topic is accredited for 2 hours of Continuing Pharmacy Technician Education (CPE). A total value of 8 CPE credits.
Generally, CPE credit awarded is equal to estimated time spent completing the activity. The 4-Pack Professionalism topics include 4 recorded lectures along with handouts to read and completion of the test associated with topics.
Accredited for: 8 Continuing Pharmacy Technician Education (CPE) hours
Fee: $17 non-member | $8.50 member
Release Date: February 9, 2019/March 2021
Expiration Date: March 1, 2023
4-Pack Professionalism Objectives:
- Get a Job. Keep your Job. Get a Better Job– (2 CPE Identifier CES # M000149-01T)
- First Impressions– (2 CPE Identifier CES #M000149-06T)
- What is the Hallmark of Professionalism?– (2 CPE Identifier CES # M000149-04T)
- The Choices We Make (2 CPE Identifier CES # M000149-02T)
- Describe how the initial job interview and first impression translates to productivity and efficiency on the job.
- Critique a scenario-based onboarding process and consequent work performance of a pharmacy technician to correlate onboarding procedures with pharmacy risk management guidelines.
- Relate the entire pharmacy hiring process to the goal of hiring well-qualified pharmacy technicians.
- Explain the difference between policies and procedures.
- Take an active role in policy and procedure development.
- Demonstrate methods to improve professionalism through best practices.
- Participate in role-play activities of professional standards such as those related to data integrity, security and confidentiality.
- Recognize communication channels necessary to ensure appropriate follow-up and problem resolution.
- Compare productivity, efficiency and customer satisfaction measures.
About the Presenters
Erik Peterson, BS, RPh, Clinical Staff Pharmacist
Dr. Ally Dering-Anderson, PharmD., FAAIM, FAPhA, Clinical Associate Professor
Dr. Zack Hadi, PharmD., District Manager
Todd Pernicek, PHR, SHRM-CP, Human Resource Manager
Instructions to complete continuing pharmacy technician education (CPE) topics:
- Click on the PAY TO GET TEST CODE button to have access to the test as you complete each topic.
- Click on the WATCH button to view each of the 4 recorded lectures.
- Follow along with recorded lectures by clicking on the PRESENTATION NOTES button.
- Click on the HANDOUTS button to review topic information.
- Complete the test after viewing the recorded lecture, presentation notes and handouts. Complete and submit the test by using the link received by email after paying for the topic.
- Complete the test with a score of 75%. You are allowed 3 opportunities to reach this minimum score.
- Completion Certificate will be emailed to you after successful completion of the topic. NABP CPE Monitor is NOT updated with this CPE. Use your Completion Certificate to write in CPE when renewing Certification with PTCB, ExCPT or state-specific certifying entity. Please allow 2 weeks for the Completion Certificate to arrive in your email.
- Important: Review CPE CREDIT INFORMATION. Determine that your State Board of Pharmacy accepts CES-accredited CPE.
About Continuing Education Credits:
Continuing Education Credits provided by Continuing Education Services (CES) a part of American Association of Pharmacy Technicians (AAPT).
Disclosure of Conflicts of Interest
CES requires instructors, planners, managers and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. CES is committed to providing high quality CPE activities and related materials that promote improvements or quality in healthcare and not a specific proprietary business interest of a commercial interest.
Presenters have nothing to disclose.
Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. Any procedures or other courses for patient care discussed or suggested in this activity should not be used by participants without review, recommendation, and approval of authorities.