Comfort, Motivation & Role Expansion


This topic examines pharmacy technician role expansion from the perspective of the pharmacist’s comfort level and how motivation affects the likelihood of successful pharmacy technician role expansion. To start the talk, the presenter examines what factors may influence pharmacist comfort levels with pharmacy technicians taking on additional, advanced roles within the pharmacy. Building on these factors, the second part of the talk examines how motivators influence the likelihood of successful role expansion for pharmacy technicians. In particular, this presentation examines what occupational values motivate pharmacy technicians, what pharmacists believe motivates pharmacy technicians and how those two come together in how pharmacists craft messaging for pharmacy technicians to take on additional roles and the likelihood of pharmacy technicians taking on those roles.
Comfort, Motivation & Role Expansion  is accredited for 1 hour of Continuing Pharmacy Technician Education (CPE).
Generally, CPE credit awarded is equal to estimated time spent completing the activity. The Comfort, Motivation & Role Expansion  topic includes recorded lecture, a handout and completion of the quiz.

Accredited for: 1 Continuing Pharmacy Technician Education (CPE)  General Pharmacy
CPE Identifier CES # M-23-006-FS-04T

Fee: $5 Non-Member| Club CE Free

Release Date: Nov 25, 2023       Expiration Date: Nov 25, 2025


  1. Understand why pharmacist comfort levels with advanced roles for pharmacy technicians is important for the successful implementation of expanded pharmacy technician roles.
  2. Examine and recognize occupational values and how those values are involved in motivation within the workplace.
  3. Understand how motivation and communication are important in the likelihood of successful role expansion for technicians.

About the Presenter

Dr. Wesley Sparkmon, PhD is faculty at Creighton University in Omaha, NE

Instructions to complete continuing pharmacy technician education (CPE) topics

  1. Click on the PAY TO GET TEST CODE button to have access to the test as you complete the topic.
  2. Click on the WATCH button to view recorded lecture.
  3. Complete the quiz after viewing the recorded lecture.  Complete and submit the quiz by using the link received by email after paying for the topic.
  4. Complete the quiz with a score of 75%. You are allowed 3 opportunities to reach this minimum score.
  5. Completion Certificate will be emailed to you after successful completion of the topic.  NABP CPE Monitor is NOT updated with this CPE.  Use your Completion Certificate to write in CPE when renewing Certification with PTCB, ExCPT or state-specific certifying entity.  Please allow 2 weeks for the Completion Certificate to arrive in your email.
  6.  Important:  Review CPE CREDIT INFORMATION.  Determine that your State Board of Pharmacy accepts CES-accredited CPE.

About Continuing Education Credits

Continuing Education Credits provided by Continuing Education Services (CES) a part of American Association of Pharmacy Technicians (AAPT).

Disclosure of Conflicts of Interest
CES requires instructors, planners, managers and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. CES is committed to providing high quality CPE activities and related materials that promote improvements or quality in healthcare and not a specific proprietary business interest of a commercial interest.
Presenters have nothing to disclose.
Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. Any procedures or other courses for patient care discussed or suggested in this activity should not be used by participants without review, recommendation, and approval of authorities.