Ensuring Patient Centered Care

Type of Activity: Patient Safety (UAN) # JA4008162-9999-21-124-H05-T

Accredited for: 1 hour

Release Date: January 13, 2023

Expiration Date: January 13, 2025

Estimated time to complete activity: 1 hour

Learning Objectives

Upon successful completion of this knowledge-based CPE activity, pharmacy technicians should be able to:

  1. Discuss Partnering with the Patient: Pharmacy Team, Patient and Family Responsibilities ​
  2. Describe Multi-Team Systems: The importance of daily huddles, briefs and debriefs in Pharmacy​
  3. Prepare and Practice: Staff and Patient Communication Tools, Huddle Application and Expected Results

About the Presenters

Richard T. Halama, CPhT, MBA Patient Safety Program Manager Department of Air Force — Bellevue, NE 2017 & 2019 Award Winner: Air Combat Command Best Ambulatory Clinic Patient Safety Program

Instructions to complete this continuing pharmacy technician education (CPE) topic.

  1. Click WATCH VIDEO to view the recorded lecture. Viewing the entire lecture is a required element of this CPE.
  2. After viewing the recorded lecture, click PAY TO GET TEST CODE and then  TAKE TEST to take the test. The link takes you to CME University where you will login or register if you are a new user (takes less than 1 minute). Have your NABP number and DOB (MM/DD) handy. Once logged in to CME University, follow these steps:
    • At the top of the Home page, in the box labeled, “Find Post-Test/Evaluation by Course”, type in the code emailed to you after paying for the CPE. Then, hit enter
    • Click on the CPE title that you have completed from the list
    • Select the type of credit you wish to receive
  3. Complete the test with a score of 75%. You are allowed 3 opportunities to reach this minimum score.
  4. Complete the activity evaluation form.
  5. Transcript information will be sent to the NABP CPE Monitor Service. Please allow 4 weeks for the credit to appear in your account.