Can You Predict Who Won’t Pick Up Their Diabetic Medication?

Type of Activity: Patient Safety CES #G-26-001-155-05T

Accredited for:  1 CE

Release Date: November 4, 2026

Expiration Date: November 4, 2028

Estimated time to complete activity: 1 hour

Learning Objectives

Upon successful completion of this knowledge-based CPE activity, pharmacy technicians should be able to:

  1. Define the concept of machine learning applications as related to this pharmacy topic.​
  2. Identify the most common warning signs that predict patient non-compliance.​
  3. List ways pharmacy technicians can leverage predictive insights to improve patient compliance with medication pick-up.​

About the Presenter

Shruti Malik, NE-CPhT — Omaha, NE

Instructions to complete this continuing pharmacy technician education (CPE) topic.

  1. Click on the PAY TO GET TEST CODE button to have access to the test as you complete the topic.
  2. Click on the WATCH button to view recorded lecture. 
  3. Complete the quiz after viewing the recorded lecture.  Complete and submit the quiz by using the link received by email after paying for the topic. 
  4. Complete the quiz with a score of 75%. You are allowed 3 opportunities to reach this minimum score. 
  5. Completion Certificate will be emailed to you after successful completion of the topic.  NABP CPE Monitor is NOT updated with this CPE.  Use your Completion Certificate to write in CPE when renewing Certification with PTCB, ExCPT or state-specific certifying entity.  Please allow 2 weeks for the Completion Certificate to arrive in your email. 
  6. Important:  Review CPE CREDIT INFORMATION.  Determine that your State Board of Pharmacy accepts CES-accredited CPE. 

About Continuing Education Credits 

Continuing Education Credits provided by Continuing Education Services (CES) a part of American Association of Pharmacy Technicians (AAPT). 

Disclosure of Conflicts of Interest 

CES requires instructors, planners, managers and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. CES is committed to providing high quality CPE activities and related materials that promote improvements or quality in healthcare and not a specific proprietary business interest of a commercial interest. 

Presenters 

Presenters have nothing to disclose. 

Disclaimer 

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. Any procedures or other courses for patient care discussed or suggested in this activity should not be used by participants without review, recommendation, and approval of authorities.