Type of Activity: General Pharmacy (UAN) # 0008-0000-26-026-L04-T
Accredited for: 1 CE
Release Date: June 5, 2026
Expiration Date: June 6, 2029
Estimated time to complete activity: 1 hour
Learning Objectives
Upon successful completion of this knowledge-based CPE activity, pharmacy technicians should be able to:
- Practice strategies rooted in active listening, accountability, and resilience to build trust, improve workflow collaboration, and contribute to a more efficient, engaged, and
high-performing pharmacy team. - Develop emotional intelligence skills to improve communication, strengthen professional relationships, and support a positive, collaborative work culture—even in high-pressure environments.
- Understand and apply the R.E.A.L. Leadership framework to enhance teamwork, strengthen resilience, and elevate the impact pharmacy technicians have on patient care and operational excellence.
About the Presenter
Yanick Hicks, PharmD | Executive Director, Maxwell Leadership
Instructions to complete this continuing pharmacy technician education (CPE) topic.
- Click WATCH VIDEO to view the recorded lecture. Viewing the entire lecture is a required element of this CPE.
- After viewing the recorded lecture, click PAY TO GET QUIZ. The link takes you to your cart to pay for the test.
- After paying for the test, receive an email with a unique link to take the test and claim CE.
- Copy and paste the unique link into your browser search engine.
- Provide profile information- NABP e-Profile ID # and DOB (mmdd) are required.
- Complete the test with a minimum score of 80%. You are allowed 3 opportunities to reach this minimum score.
- Complete the activity evaluation form.
- Transcript information will be sent to the NABP CPE Monitor Service. Please allow 7-days for the credit to appear in your account.
